At first glance, last Monday was just like many January Mondays in Michigan: gray… cold… we even started the morning with freezing rain. Despite these dreary conditions, however, many Michiganders were smiling through their commutes and probably arriving at work a little earlier than usual to high-five their co-workers. Why so chipper for a Monday? … Continue reading 696 Construction is Complete. Now Let’s Talk Planning & Public Works!
While most organizations start to wind down for the year, there’s one industry whose floodgates are just about to open: insurance agencies. Mid-westerners and east-coasters love to hate the slew of snow, ice and freezing temperatures that winter blows in, but I’ll bet my holiday shopping money that insurance agencies hate it more. Slick roads, … Continue reading Not Your Father’s Claims Investigation: ESRI and OnBase are the Perfect Storm for Insurance Agencies
As colder weather and feel-good movies draw us home, it’s easy to look around and reflect on “the why” of who we are and what we do – making memories with loved ones, embracing the stillness of nature, and finding ways to contribute to and be a part of both. With Thanksgiving fast approaching, almost … Continue reading Dear Component Model: We’re Thankful!
Voters in Oakland County, MI stepped up to the ballot in unprecedented numbers for the state’s 2018 primary elections. While so many voices symbolized a vote of confidence from the people, their strength in numbers revealed a weakness in the overall voting strategy: paper dependency. As Michigan’s second largest county, Oakland County experienced an unforeseen … Continue reading Oakland County’s Oops: Paper Polls Interrupt Michigan’s Primary Elections
Houghton County, a common summer hiatus for many Michiganders, has suffered a not-so-hot summer. Just as the county was closing several of its beaches due to high bacteria levels, the Houghton County Courthouse fell victim to a flood that drenched its more than 3.6 million paper documents. The water infiltrated the storage vault in the … Continue reading 3.6 Million Records Flooded: The Houghton County Courthouse Hurt by Washed-Out Paper Storage Methods
By: Kevin Ledgister, Marketing Manager, ImageSoft From Work-Flop to Workflow: Stop Making Copies and Start Measuring Progress! I once worked a typical office job where tape measurers were, for an unknown reason, scarce. And I mean scarce! Judging by how quickly they would “disappear,” you would think they were gold. Finally, our office manager decided … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 6
By: Kevin Ledgister, Marketing Manager, ImageSoft Comply and Fly with ECM: Meeting Mandates and Regulations 260 minutes. That’s just over 4 hours, which is about half of the average person’s workday. It’s also the amount of time government agencies spend per day just trying to meet public records requests. When I say this, you may … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 5
By: Kevin Ledgister, Marketing Manager, ImageSoft A day in the life of prosecuting attorneys is defined by the materials in their case files (often stored in banker’s boxes)…evidence, testimony and research. The piles of paperwork grow exponentially, with police reports, photos, victim and witness statements, discovery and investigation reports, and so on. Moving from arraignment, … Continue reading What Prosecutors Want and Need
By: Kevin Ledgister, Marketing Manager, ImageSoft Music to Everyone’s Ears: Better Serving Constituents and Employees with ECM. “I just love frustrated phone calls from residents!” said no government official ever. When you’re serving an entire state, county, or even a city of people who all “want their answers now!”, it’s easy to become overwhelmed. And … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 4
By: Katie Pusz, Copywriter, ImageSoft Have you heard of the “silver tsunami”? No, you didn’t miss a weather alert - we’re not talking about a physically destructive storm. But, just as threatening, there is a metaphorical mess that’s brewing across the nation as a flood of state and local government personnel begin to retire. While … Continue reading Silver Tsunamis are Coming, and the Times? They’re a Changin’!