By: Kevin Ledgister, Marketing Manager, ImageSoft Music to Everyone’s Ears: Better Serving Constituents and Employees with ECM. “I just love frustrated phone calls from residents!” said no government official ever. When you’re serving an entire state, county, or even a city of people who all “want their answers now!”, it’s easy to become overwhelmed. And … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 4
By: Katie Pusz, Copywriter, ImageSoft Have you heard of the “silver tsunami”? No, you didn’t miss a weather alert - we’re not talking about a physically destructive storm. But, just as threatening, there is a metaphorical mess that’s brewing across the nation as a flood of state and local government personnel begin to retire. While … Continue reading Silver Tsunamis are Coming, and the Times? They’re a Changin’!
By: Kevin Ledgister, Marketing Manager, ImageSoft You show up to work, get coffee, open your mail, open your email and check your phone and just like that, you have tens if not hundreds of requests for public records that you need take care of. Even if you can charge for it, the work is tedious, … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 3
By Kevin Ledgister, Marketing Manager, ImageSoft I’ll admit that sometimes I like to watch cheesy, B movies from the SyFy channel. Most of them follow the same script – some greedy corporation or government scientists make a mistake and suddenly we have oversized snakes, sharks, or some other creepifying animal terrorizing an island or a … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 2
On February 28, ImageSoft hosted its premiere user conference, Velocity 2018 in Novi, MI, drawing participants from as far away as Yakima (WA) and Cleveland and as close by as Macomb County. It was a jam-packed day, filled with customer spotlights chronicling the long-term adoption of paperless processes by courts, municipal governments and private businesses. … Continue reading Riding the Momentum at Velocity 2018
Electronic filing means switching up a workflow process that’s been utilized for decades in the courts and government industry, where change isn’t always welcome. But if change makes your job easier and increases access to justice for your constituents, why not eFile? If you’re pondering the idea, let’s run through your list of eFiling doubts … Continue reading 3 Reasons Why You’re Not eFiling and How to Overcome the Challenges
By: Kevin Ledgister, Marketing Manager, ImageSoft, Inc. The recent tragedy has the nation thinking about Las Vegas and how a community is brought together. Our thoughts are with the residents and visitors of Las Vegas. Two weeks ago , we were joined by thousands of OnBase professionals, administrators and business leaders for Hyland’s annual CommunityLIVE conference … Continue reading CommunityLIVE 2017
Last week we held our annual OnBase Community Event in Allendale, MI. As always, we enjoyed seeing so many customers excited to engage and learn how others are solving real-world challenges. The conference opened up with our CEO, Dave Hawkins, sharing key insights from Steve Case, the co-founder of AOL, on how he sees technology … Continue reading Customer Success Stories, New Features and Prizes, Too
One of our major objectives, and frankly, one of the best parts of our workday, is to keep in touch with our customers – those who are using our products every day and who sometimes face unique challenges. Finding innovative solutions to those challenges keeps us on our toes. Any opportunity to bring customers together … Continue reading Engaging with Our Customer Group in Allendale, MI – And Prizes, Too
In elementary school, my daughter had to write about our family. She had little trouble explaining what her mom did: "My Mom is a Legal Secretary." I presented a bit more of a problem, to say the least. She wrote, "I'm not sure what my Dad does, but he works with computers. He used to … Continue reading What the Heck IS ECM?