By: Kevin Ledgister, Marketing Manager, ImageSoft Music to Everyone’s Ears: Better Serving Constituents and Employees with ECM. “I just love frustrated phone calls from residents!” said no government official ever. When you’re serving an entire state, county, or even a city of people who all “want their answers now!”, it’s easy to become overwhelmed. And … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 4
By: Katie Pusz, Copywriter, ImageSoft Have you heard of the “silver tsunami”? No, you didn’t miss a weather alert - we’re not talking about a physically destructive storm. But, just as threatening, there is a metaphorical mess that’s brewing across the nation as a flood of state and local government personnel begin to retire. While … Continue reading Silver Tsunamis are Coming, and the Times? They’re a Changin’!
By: Kevin Ledgister, Marketing Manager, ImageSoft You show up to work, get coffee, open your mail, open your email and check your phone and just like that, you have tens if not hundreds of requests for public records that you need take care of. Even if you can charge for it, the work is tedious, … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 3
Experiencing June's Justice Summit in Grand Rapids as usual felt like drinking from a fire hose. Sadly, I have yet to master the trick of sitting in on three sessions at once, so will have to content myself with reviewing the materials and watching the videos of the sessions I missed when they are posted … Continue reading Justice Summit Reflection: From Case Management to Information Management
The Time: The 13th Century A.D. The Place: Western Europe The Government: The Holy Roman Empire The Legacy Technology: Vellum and Parchment The New (well, to Europe, anyway) Technology: Paper The Law: No Document on Paper May Be Considered An Official Document While it may be true that I have — to put it charitably … Continue reading Too Good To Pass Up
In one of the numerous classic scenes from "Animal House", future gynecologist to the stars Eric Stratten finds himself in his dorm room with the evil (and clueless) Dean Wormer's very inebriated and forward wife. Mindful of the lady's need for some class, he chivalrously takes her elegant dress coat from her with great fanfare. … Continue reading Mrs. Wormer’s Coat