Is Automation in Government Programming Fear in People?

By: Katie Pusz, Copywriter, ImageSoft In a society where self-driving cars are actually in progress and movies like Her are not completely unthinkable, it’s easy to feel fearful when we speak of automation and artificial intelligence (AI). Although we don’t realize it, both AI and automation are already a part of many people’s daily lives. … Continue reading Is Automation in Government Programming Fear in People?

6 Ways ECM Can Help Government Overcome Challenges – Part 4

By: Kevin Ledgister, Marketing Manager, ImageSoft Music to Everyone’s Ears: Better Serving Constituents and Employees with ECM. “I just love frustrated phone calls from residents!” said no government official ever. When you’re serving an entire state, county, or even a city of people who all “want their answers now!”, it’s easy to become overwhelmed. And … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 4

6 Ways ECM Can Help Government Overcome Challenges – Part 3

By: Kevin Ledgister, Marketing Manager, ImageSoft You show up to work, get coffee, open your mail, open your email and check your phone and just like that, you have tens if not hundreds of requests for public records that you need take care of. Even if you can charge for it, the work is tedious, … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 3

6 Ways ECM Can Help Government Overcome Challenges – Part 1

By Kevin Ledgister, Marketing Manager, ImageSoft Do More with Less Money in Less Time In government, budgets are tighter, technology is aging and constituents are demanding more and are upset when things seem slow or when they can’t get timely updates or resolution. One of the top strategies that agencies use to address this is … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 1

The Content Below – Connecting with the Buried Business Information

By Jeffrey N. Barlow "The ocean is a desert with its life underground And a perfect disguise above..." A Horse With No Name America, 1971 The classic line from America's forty-five year old classic would be just as true (though nowhere near as hauntingly beautiful and descriptive) if you substituted "file system" or "document repository" … Continue reading The Content Below – Connecting with the Buried Business Information

Bippity Boppity Boo – ECM, Workflow, and Magic

"Any sufficiently advanced technology is indistinguishable for magic." Arthur C. Clarke Walt Disney was a man way ahead of his time. Yes, long before anyone coined the term, ole' Walt managed to embed a major plug for advanced Electronic Content Management with configurable workflow into his 1959 classic, Sleeping Beauty. This feat was remarkable, even … Continue reading Bippity Boppity Boo – ECM, Workflow, and Magic

Black Belt: Learning to Learn

The term "Martial Arts" may seem strange to those who have never pursued them. To those who have, however, the term makes perfect sense. Karate, judo, tai-chi, kung-fu, and myriad others, are indeed arts, requiring years of dedicated study and practice to master. That's not to say that there is no benefit at the front … Continue reading Black Belt: Learning to Learn

Going Beyond your CMS with ECM

Many CMS systems come with some form of a “bucket” that holds documents that can be attached to a case file. These folders of attached case file documents are a great resource when looking at a specific case. However, they leave a lot of the real value contained within and about the documents themselves. An … Continue reading Going Beyond your CMS with ECM

Justice Summit Reflection: From Case Management to Information Management

Experiencing June's Justice Summit in Grand Rapids as usual felt like drinking from a fire hose.  Sadly, I have yet to master the trick of sitting in on three sessions at once, so will have to content myself with reviewing the materials and watching the videos of the sessions I missed when they are posted … Continue reading Justice Summit Reflection: From Case Management to Information Management