To Wade In Or Jump?

"Big Bang" Or "Staged" Change and the "Open" Versus "Closed" Technology Ecosystem Everyone who has ever approached a cool lake, stream, surf, or pool knows the conundrum: Enter the water slowly to get acclimated; or take the plunge and endure the shock. Is there a "correct" answer? Maybe; but the truth is, there are disadvantages … Continue reading To Wade In Or Jump?

Hacking Outside the Box

I think it was Arnold Palmer who remarked that beginners often find golf easy because they haven't had time to learn how hard it is. That's essentially the sentiment that drives the "Hackathon" mentality. At e-Courts 2016 last month, the Court Hackathon sessions were among the most interesting and the most eye-opening. I didn't know, … Continue reading Hacking Outside the Box

Black Belt: Learning to Learn

The term "Martial Arts" may seem strange to those who have never pursued them. To those who have, however, the term makes perfect sense. Karate, judo, tai-chi, kung-fu, and myriad others, are indeed arts, requiring years of dedicated study and practice to master. That's not to say that there is no benefit at the front … Continue reading Black Belt: Learning to Learn

Electronic Filing: Law Firm Considerations

This is Part 9 of 10 in the eFiling Blog Series, check out Part 8 here.  Ten to fifteen years ago, some of the strongest advocacy for the rather radical idea of eFiling came from large law firms. While smaller firms had some serious doubts as to "what was in it for them", larger firms … Continue reading Electronic Filing: Law Firm Considerations

Data-Centric eFiling

This is Part 6 of 10 in the eFiling Blog Series, check out Part 5 here. It's easy to think of the key differentiating feature between traditional, paper document filing and eFiling as relating primarily to the method whereby the document is transported and received. That is, physically in traditional filing, and electronically in eFiling. … Continue reading Data-Centric eFiling

Notes from NACM

Best line of last month’s National Association of Court Managers (NACM) Mid-Year Conference in Savannah, coming late on the last day, as everyone with return flight connections through Savannah or Charlotte (essentially, everyone who wasn't from Savannah) remained riveted to their flight status updates on their smartphones, universally finding their flights cancelled: Speaker: "You know … Continue reading Notes from NACM

Channeling Ben Hogan: How eFiling Helps Improve Court Data Entry

One of the classic urban legends of golf goes like this:  An amateur once asked, I believe, Ben Hogan, "How can I increase my percentage of one-putts?"   To which Hogan famously replied, "Hit your approach shot close to the hole." With that broad hint, consider the following trick question: Question: What is the best strategy for … Continue reading Channeling Ben Hogan: How eFiling Helps Improve Court Data Entry

How eFiling Improves Access to Justice

A lot of attention gets (quite properly) focused on "Access to Justice", and the various barriers – physical, social, economic, cultural, and so on – that inhibit people's ability to appropriately use the justice system. Of these, one major barrier has always been cost—particularly, the cost of quality legal representation. "Everyone knows" that e-filing can … Continue reading How eFiling Improves Access to Justice

Look At All Those Trees

As TQM (Total Quality Management) guru William Edward Deming famously observed, 85 percent of an organization's dysfunction is caused by its systems, and only 15 percent is caused by the people doing the work.  Yet all too often it’s the trees, not the forest, that catch the eye. A number of years ago, I was … Continue reading Look At All Those Trees