Bippity Boppity Boo – ECM, Workflow, and Magic

"Any sufficiently advanced technology is indistinguishable for magic." Arthur C. Clarke Walt Disney was a man way ahead of his time. Yes, long before anyone coined the term, ole' Walt managed to embed a major plug for advanced Electronic Content Management with configurable workflow into his 1959 classic, Sleeping Beauty. This feat was remarkable, even … Continue reading Bippity Boppity Boo – ECM, Workflow, and Magic

Confronting Court Document Retention Policy in the Era of Electronic Content

In Animal House (one of my favorite movies), the trial scene has its own instructive moral. The Dean, through his smarmy hench-students, hauls the fun-loving and rule-oblivious Delta brothers into Student Court to answer for their "too numerous to name" peccadillos. The allegations are (or would be, if allowed to be heard) supported by extensive … Continue reading Confronting Court Document Retention Policy in the Era of Electronic Content

Armor Up: Electronic Court Tools for Judges

Recently I saw an exhibit of a fully equipped Roman Legionnaire from the early Roman Empire. All that stuff – armor, sword, shield, spear – sure looked heavy. Interesting enough in itself; but later that day, I happened to see a picture of a fully outfitted American soldier in battle gear. And I thought, "Hmmm..." … Continue reading Armor Up: Electronic Court Tools for Judges

A Horse is a Horse, Of Course, Of Course…Unless It’s an Electronic Document

When the locomotive first appeared, and for some time thereafter, it was commonly called "The Iron Horse.” The use of "horse" certainly helped cast the new technology in terms people who had grown up in a horse-drawn society could understand. However, while locomotives performed functions once performed by horses, they were not, in any sense, … Continue reading A Horse is a Horse, Of Course, Of Course…Unless It’s an Electronic Document

When E.T. Can’t Phone Home

As court implementations of Enterprise Content Management (ECM) systems move past installation and into maturity in their lifecycles, the "Give A Mouse A Cookie" syndrome gets stronger and stronger. That’s because as a robust ECM system with configurable workflow can do so much more, we feel entitled to EXPECT it to do more. Today, let's … Continue reading When E.T. Can’t Phone Home

Who You Gonna Call?

Some people are do-it-yourself-ers. My brother-in-law, for instance. He can do anything from replacing a bumper on a kitchen cabinet to gutting and completely remodeling the top two stories of a three-story house while still living comfortably on the ground floor. He's good at it and likes doing it. And, being retired, he has the … Continue reading Who You Gonna Call?

Gazing Into the Crystal Ball, Part Three: Waving Goodbye to Documents

In a recent post I set forth some predictions of the longer-term consequences of moving to paper on demand, I posted that in the future, "Courts will handle only a small fraction of the number of documents they do today." Here's why. The first stage of implementing a paper-on-demand justice system involves the very profound … Continue reading Gazing Into the Crystal Ball, Part Three: Waving Goodbye to Documents

The First Law (and How To Overcome It)

With the advent of summer, I look at my garage and contemplate the inexorable truth of Newton's First Law of Motion, holding that An Object At Rest Tends to Remain At Rest (until and unless acted upon by an external force).  Ah, yes... that certainly explains the clutter.  Why won't someone just put all that … Continue reading The First Law (and How To Overcome It)

Look At All Those Trees

As TQM (Total Quality Management) guru William Edward Deming famously observed, 85 percent of an organization's dysfunction is caused by its systems, and only 15 percent is caused by the people doing the work.  Yet all too often it’s the trees, not the forest, that catch the eye. A number of years ago, I was … Continue reading Look At All Those Trees

Avoiding a Stroll Through the La Brea Tar Pits

The La Brea Tar Pits in Los Angeles consist of areas where oil seeping to the surface causes the ground to be the consistency of a tarry asphalt. Because it often looked and felt like solid ground, unsuspecting animals (back as far as the dinosaurs) and perhaps some humans, have wandered in, only to become … Continue reading Avoiding a Stroll Through the La Brea Tar Pits