Is Automation in Government Programming Fear in People?

By: Katie Pusz, Copywriter, ImageSoft In a society where self-driving cars are actually in progress and movies like Her are not completely unthinkable, it’s easy to feel fearful when we speak of automation and artificial intelligence (AI). Although we don’t realize it, both AI and automation are already a part of many people’s daily lives. … Continue reading Is Automation in Government Programming Fear in People?

6 Ways ECM Can Help Government Overcome Challenges – Part 4

By: Kevin Ledgister, Marketing Manager, ImageSoft Music to Everyone’s Ears: Better Serving Constituents and Employees with ECM. “I just love frustrated phone calls from residents!” said no government official ever. When you’re serving an entire state, county, or even a city of people who all “want their answers now!”, it’s easy to become overwhelmed. And … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 4

Silver Tsunamis are Coming, and the Times? They’re a Changin’!

By: Katie Pusz, Copywriter, ImageSoft Have you heard of the “silver tsunami”? No, you didn’t miss a weather alert - we’re not talking about a physically destructive storm. But, just as threatening, there is a metaphorical mess that’s brewing across the nation as a flood of state and local government personnel begin to retire. While … Continue reading Silver Tsunamis are Coming, and the Times? They’re a Changin’!

ImageSoft saddles up for CommunityLIVE 2018 in Nashville!

By: Kevin Ledgister, Marketing Manager, ImageSoft Have you heard about CommunityLIVE? If so, you’re as excited as I am. If not, you will be! CommunityLIVE is a conference that Hyland Software hosts every year for both users and their partners who resell OnBase. I know I speak for many when I say I am super … Continue reading ImageSoft saddles up for CommunityLIVE 2018 in Nashville!

6 Ways ECM Can Help Government Overcome Challenges – Part 3

By: Kevin Ledgister, Marketing Manager, ImageSoft You show up to work, get coffee, open your mail, open your email and check your phone and just like that, you have tens if not hundreds of requests for public records that you need take care of. Even if you can charge for it, the work is tedious, … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 3

6 Ways ECM Can Help Government Overcome Challenges – Part 2

By Kevin Ledgister, Marketing Manager, ImageSoft I’ll admit that sometimes I like to watch cheesy, B movies from the SyFy channel. Most of them follow the same script – some greedy corporation or government scientists make a mistake and suddenly we have oversized snakes, sharks, or some other creepifying animal terrorizing an island or a … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 2

Riding the Momentum at Velocity 2018

On February 28, ImageSoft hosted its premiere user conference, Velocity 2018 in Novi, MI, drawing participants from as far away as Yakima (WA) and Cleveland and as close by as Macomb County. It was a jam-packed day, filled with customer spotlights chronicling the long-term adoption of paperless processes by courts, municipal governments and private businesses. … Continue reading Riding the Momentum at Velocity 2018

ImageSoft, IT and the EPA

By Mary McKnight, ImageSoft, Director of Professional Services In a recent Government CIO Outlook magazine article, “IT Transformation at EPA,” Ann Dunkin, CIO, U.S. Environmental Protection Agency, writes about the evolution that the EPA has undergone to find a way to deliver solutions faster and better. She’s right that most government agencies as well as … Continue reading ImageSoft, IT and the EPA

Star Trek, Component Model and ECM

By Kevin Ledgister, Marketing Manager, ImageSoft As a Star Trek fan, I grew up watching the original series and one of my favorite episodes was one where a transporter accidentally launched Captain Kirk into a parallel universe. It intrigued me that two separate universes had the same people, the same spaceship, but very different cultures … Continue reading Star Trek, Component Model and ECM

3 Reasons Why You’re Not eFiling and How to Overcome the Challenges

Electronic filing means switching up a workflow process that’s been utilized for decades in the courts and government industry, where change isn’t always welcome. But if change makes your job easier and increases access to justice for your constituents, why not eFile? If you’re pondering the idea, let’s run through your list of eFiling doubts … Continue reading 3 Reasons Why You’re Not eFiling and How to Overcome the Challenges