3 Reasons Why You’re Not eFiling and How to Overcome the Challenges

60_progressElectronic filing means switching up a workflow process that’s been utilized for decades in the courts and government industry, where change isn’t always welcome. But if change makes your job easier and increases access to justice for your constituents, why not eFile?

If you’re pondering the idea, let’s run through your list of eFiling doubts so you don’t delay the possible easy life.

1. Courts can’t afford to replace the case management system

The infrastructure in many of the courts is archaic and if a court’s case management system was last installed in 1985, it’s far from current. Many clerks think they have to replace their case management system—a huge expense and time commitment.

Overcome the challenge:

We will integrate with your current technology using our electronic filing solution, so you don’t have to buy all new. In most cases, we can find ways to connect to your application where we can pull data and we have worked with case management vendors to update their software so that information flows in both directions, reducing the keying and extra steps to keep the systems in sync. ImageSoft is one of a few companies that embraces interoperability and we send eFiling documents and metadata to any document management system.

Our electronic filing solution, TrueFiling, was developed to integrate with any case management system new and old. This technology allows litigants to electronically file case documents, such as pleadings, motions and petitions. The clerk staff now has an intake queue to review the electronically filed documents to make sure the parties filed the documents in the correct case. Once accepted, the statutory fees are collected, the case management system is updated, the electronic image is stored in the document management system, simplifying the intake process. When eFiling allows clerks to review a queue and accept documents electronically without having to scan them it’s a huge time saver.

2. Judges don’t see the benefits of using electronic records in the courtroom

Many judges are reluctant to bring technology into the courtroom. There is still comfort in having a clerk print out documents and deliver folders to their chambers for the day’s court cases. And if judges prefer a paper folder the clerks have to go and print material they didn’t even have to index or scan in the first place. You end up printing out everything, putting in a court folder which ends up in a court filing room, so you can cart the day’s files to the judge.

Overcome the challenge:

Even if judges aren’t ready, you and the other clerks get huge benefits in being able to pull and organize data. We can still make your life easier by narrowing in on the specific documents needed with our eFiling and OnBase solution. Our system automatically can pull court docket information from your case management system and create docket folders by case, date and judge with the appropriate filings. And if you need to provide additional documents for the judge, any related case documents that are stored in our system are only a click away for easy sorting and filtering. You can save tremendous time with our eFiling solution when the documents and data you need are organized and automated the day you need to get them to the judge.

3. You don’t want to add more work for the clerks

With rapid turnover with clerks and retiring government staffers, the courts have to do more with less people. In a typical court, multiple clerks may get filings that come in with stacked papers and divvy up the work and track it and then file the folders and possibly stamp them.

Overcome the challenge:

You may think you don’t have an effective way to manage documents, but we solve this with our powerful Filing Review feature, providing a way to manage the process. First, instead of having a different track for paper and electronic filings, we provide a solution to digitize all of your paper filings so that you only have one process to manage. You can assign work electronically or allow the system to balance out the work. And if a clerk is out sick, a simple drag-and-drop reassigns the work. All files are managed electronically, consistently and mundane tasks are automated, so more filings can be handled with the same number of people.

With our eFiling systems we are making your life easier and taking away the pain of printing and copying paper. We automate the process of the credit card fee and we electronically route documents around the court based on rules. And with a push of a button a judge can sign a document electronically decreasing turn-around time tremendously. You easily expand your electronic records capability with eFiling without putting an extra burden on your clerk staff.

What’s been your biggest challenge keeping you from eFiling?

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