Scammers in the System: Florida Enforces Stricter eFiling Security Measures

By: Katie Pusz, Copywriter, ImageSoft There’s always one. After a scammer was able to hack an attorney’s eFiling account and take off with $130,000, Florida Courts E-Filing Authority was understandably shaken. Realizing such a vulnerability in its midst, the board quickly removed all non-lawyer eFiling accounts, which included the right-hand people of many lawyers – … Continue reading Scammers in the System: Florida Enforces Stricter eFiling Security Measures

Feel like you need more FTEs? Maybe you need PPS!

This blog post was written by a previous PA office manager, who chooses to remain anonymous. As an office manager for a county’s Prosecuting Attorney’s (PA) Office, I was thrilled to have made the switch from paper files to using The Paperless Prosecutor Solution (PPS). As law offices, law enforcement agencies, and courts increasingly make … Continue reading Feel like you need more FTEs? Maybe you need PPS!

County Clerks and Public Records Requests: A Happier Ever-After

By: Katie Pusz, Copywriter, ImageSoft Can we all take a moment to celebrate the county clerks who, at this very moment, are working to keep our local governments running? Just a month ago, Winter Haven, FL blocked out an entire week to applaud municipal clerks. From May 6-12, county clerks were showered with gratitude for … Continue reading County Clerks and Public Records Requests: A Happier Ever-After

6 Ways ECM Can Help Government Overcome Challenges – Part 6

By: Kevin Ledgister, Marketing Manager, ImageSoft From Work-Flop to Workflow: Stop Making Copies and Start Measuring Progress! I once worked a typical office job where tape measurers were, for an unknown reason, scarce. And I mean scarce! Judging by how quickly they would “disappear,” you would think they were gold. Finally, our office manager decided … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 6

6 Ways ECM Can Help Government Overcome Challenges – Part 5

By: Kevin Ledgister, Marketing Manager, ImageSoft Comply and Fly with ECM: Meeting Mandates and Regulations 260 minutes. That’s just over 4 hours, which is about half of the average person’s workday. It’s also the amount of time government agencies spend per day just trying to meet public records requests. When I say this, you may … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 5

What Prosecutors Want and Need

By: Kevin Ledgister, Marketing Manager, ImageSoft A day in the life of prosecuting attorneys is defined by the materials in their case files (often stored in banker’s boxes)…evidence, testimony and research. The piles of paperwork grow exponentially, with police reports, photos, victim and witness statements, discovery and investigation reports, and so on. Moving from arraignment, … Continue reading What Prosecutors Want and Need

Is Automation in Government Programming Fear in People?

By: Katie Pusz, Copywriter, ImageSoft In a society where self-driving cars are actually in progress and movies like Her are not completely unthinkable, it’s easy to feel fearful when we speak of automation and artificial intelligence (AI). Although we don’t realize it, both AI and automation are already a part of many people’s daily lives. … Continue reading Is Automation in Government Programming Fear in People?

6 Ways ECM Can Help Government Overcome Challenges – Part 4

By: Kevin Ledgister, Marketing Manager, ImageSoft Music to Everyone’s Ears: Better Serving Constituents and Employees with ECM. “I just love frustrated phone calls from residents!” said no government official ever. When you’re serving an entire state, county, or even a city of people who all “want their answers now!”, it’s easy to become overwhelmed. And … Continue reading 6 Ways ECM Can Help Government Overcome Challenges – Part 4

Silver Tsunamis are Coming, and the Times? They’re a Changin’!

By: Katie Pusz, Copywriter, ImageSoft Have you heard of the “silver tsunami”? No, you didn’t miss a weather alert - we’re not talking about a physically destructive storm. But, just as threatening, there is a metaphorical mess that’s brewing across the nation as a flood of state and local government personnel begin to retire. While … Continue reading Silver Tsunamis are Coming, and the Times? They’re a Changin’!

ImageSoft saddles up for CommunityLIVE 2018 in Nashville!

By: Kevin Ledgister, Marketing Manager, ImageSoft Have you heard about CommunityLIVE? If so, you’re as excited as I am. If not, you will be! CommunityLIVE is a conference that Hyland Software hosts every year for both users and their partners who resell OnBase. I know I speak for many when I say I am super … Continue reading ImageSoft saddles up for CommunityLIVE 2018 in Nashville!